The Complaints Team extended the response time for the player but ultimately had to reject the complaint due to a lack of response from him, which prevented further investigation. Eventually, the casino confirmed that her account had been permanently closed without the possibility of reopening, and they were currently working on resolving the refund eligibility for her deposits. Consequently, the complaint was marked as “unresolved,” which negatively impacted the casino’s safety rating, and further recommendations for her protection against online gambling were provided. The Complaints Team attempted to facilitate communication with the casino, urging them to take immediate action on the self-exclusion request and address the player’s refund.
General bonus information Find alternative casino sites to Winorio casino or use search field to find special casino. The VIP Club has 5 tiers with exclusive benefits and higher Winorio withdrawal limits as you move up. Keep in mind that payment system fees may apply, but the casino itself does not charge any commissions.
Thus, we encourage players to bear this in mind when deciding on which online casino to play at. In our evaluation, we factor in both the casinos’ size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints. This will reduce the risk of losing funds from their bankroll and provide players with the best user experience. You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month. Winorio is more than a platform; it’s a community of players united by passion and the thrill of gaming. However, they will be able to provide language support in English to new players.
Deposit Methods
This is a crucial element for us to be able to proceed with cases related to responsible gambling violations. After reviewing your message, I must unfortunately inform you that we won’t be able to assist with your complaint in its current form. He told me to send a email to email protected to block my account but they don’t answer it..
Signing up at Winorio Casino shouldn’t take too much of your time. This bonus can be activated once a day, and it is valid for 3 days. You can deposit a minimum of 20 USDT and get 15% up to 6,000 USDT, or for a 250 USDT deposit, you can get 25% up to 1 BTC. If a casino fails our 5-pillar test, it is blacklisted, regardless of the commission offered.
- When I was writing the Winorio review, I started by exploring the desktop version.
- This casino has a very high value of denied payouts in player complaints with respect to its size.
- They have cutting edge technology that safeguards mobile users and creates a smooth casino experience.
- There are over 3,000+ slots and 30+ Roulette games.
- The reason that preceded my decision is xxx (gambling addiction)
- Players can play in British pounds, which eliminates the need to convert winnings.
They take around 1-5 banking days to process a bank transfer to your account. Withdrawals at Winorio Casino are quite easily sailing if your account is verified and payment method too. The reasons for this are that you must withdraw from the same depositing method before winorio casino you can choose another one.
Now whilst this casino is not currently open yet, from the information we have about this casino it is apparent they will be a trusted casino to play on. For Winorio Casino, they are still building a well-established live support team. There are quite a few depositing methods in comparison to their withdrawal methods. Sadly, they do not have a sports book page at this current time but if they do decide to create one, we’ll update you from this review. They will be located under the category of Card games when the website is released.
Founded by the team behind Motherland Casino and CasinoJoy and launched in 2025, Winorio app blends fair play credentials with big casino bonuses, crypto options and a verification process tuned for speed. However, as it’s still a new casino, there is room for improvement in terms of user experience and expanding the bonuses. Winorio Casino stands out as a crypto-friendly casino with a large game selection and plenty of bonuses. This indicates that the casino is regularly audited and regulated to ensure fair play for all players. Similar to the slot welcome bonus, the operator gives out a total of 275% up to €1,777 + 50 free spins on the first three live bonuses. The casino offers a total of 275% up to €1,777 + 200 free spins on the first three deposits with 40x wagering.
Winorio provides no deposit methods and no withdrawal methods for users in Netherlands. Since the rating of Winorio casino is below 80, I recommend that you familiarize yourself with the list of casinos that have a higher rating. A higher rated casinos Below is a list of casino reviews that SlotsUp experts have recently updated.
- The games come from over 80 casino game providers, including notable names like Yggdrasil, Betsoft, Evolution, NetEnt, Nolimit, and Pragmatic Play.
- The casino catalogue features over 4,000 titles.
- When I was preparing the Winorio casino review, the game of the month was Madame Destiny by Pragmatic Play, and it was possible to get up to 125 free spins.
- However, they will be able to provide language support in English to new players.
- From classic lotteries to exclusive draws with attractive prizes, there’s always something exciting for every player.
If a player wants to win the biggest possible prize, then it is worth using slot machines with jackpots. For real money betting, the best choice remains games with high returns. Our specialists can help you regain access, review documents, and strengthen account security. They attract attention thanks to their simple gameplay and short round lengths. To start playing at the casino, users will need to successfully complete the registration process.
With their help, you can get additional funds upon deposit or up to 25% as cashback for losses. Don’t forget about the opportunity to take advantage of our regular offers. It is an impressive 125% up to €6,000 and 125 free spins. A temporary password will be sent to it, which will allow you to log in to your account and come up with a new ID. To use your account, customers will need to log in.
We would say Winorio Casino has an average customer support based on the responses we have received during our testing. The reviews are available on this page in the User reviews section. Winorio Casino has a Great User feedback score based on the 15 user reviews in our database. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Because of these complaints, we’ve given this casino 1,623 black points in total.
The Complaints Team had attempted to involve the casino in resolving the issue but received no cooperation despite multiple outreach efforts. She then sought a refund of all her deposits made since July 25, 2025. However, the casino did not respond adequately, leading to the complaint being closed as unresolved due to their lack of cooperation.
Winorio Casino bonuses
Additionally, please note that as a general policy, we do not handle individual complaints specifically related to responsible gambling tools, such as time-outs, loss limits, or cooling-off periods. Although you mentioned that you requested temporary blocking of your account, you didn’t clearly state that you were experiencing gambling addiction or related issues in those requests. I asked multiple times on Winorio.com to temporary block me because I needed a break/gambling protection. Make sure to check your local regulatory requirements before you choose to play at any casino listed on our site.
Responsible gaming for active users Winorio
Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. Anyone can write a Trustpilot review.
The player from Greece requested the closure of his casino account due to gambling addiction, but the request had not been granted yet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Please bear in mind that players from certain regions might not have access to these bonus offers. Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback.
Join instantly with your social account
In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it’s likely that the casino has committed wrongdoings towards its customers. As far as we know, no relevant casino blacklists include Winorio Casino. In our Winorio Casino review, we carefully went through and inspected the Terms and Conditions of Winorio Casino. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. From the examining the brand new conditions and terms, you can expect a definite understanding of the new offered incentives, perks, and one unique bonus codes. Casino vacation are an interesting means to fix possess gambling culture inside the Missouri.
You should buy 125% around €six,100 and you will 125 free revolves on your own basic deposit that have 40x betting. You can even reach the support team thru email (email protected) or fill out a contact form. Even if registered inside Curaçao, people on the Uk will be aware of the fresh regulatory variations than the UKGC-authorized gambling enterprises. We cooperate with reliable providers such as BGaming, Booongo and Endorphina, which guarantees fair play and high chances of winning.
There are over 3,000+ slots and 30+ Roulette games. There are a multitude of different games that are offered at Winorio Casino. They have cutting edge technology that safeguards mobile users and creates a smooth casino experience. The slot choice for this bonus is on a high-volatile game, Gates of Olympus by Pragmatic. For Winorio Casino, providing a 3 deposit welcome bonus is on the agenda. There are multiple reasons why you would want to check out Winorio Casino’s bonuses.
Players can preview each bonus to see what awaits at the next level. Each level unlocks a new bonus, displayed as a card on the program page. Exclusive branded games For every 10 EUR/GBP wagered, the player earns 1 point. When a player first registers, they receive the initial level, Rookie. Players can also benefit from weekday-related bonuses.
This allows players to access games conveniently or manage accounts directly from their devices without compromising on speed. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The player from the Netherlands had requested account closure due to a gambling addiction, but the casino had offered a bonus instead and did not respond further. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players.
The casino accepts EUR, GBP, BTC, USDT, ETH, LTC, XRP, TRX, and DOGE. However, the pros outweighed the cons, and I rated Winorio casino 84 out of 100. If you need assistance, please refer to our responsible game guide. To log in to your account, go to the official Winorio website and click the “Login” button in the upper right corner.
The bonus is available within 5 days after the deposit and must be wagered x40. The bonuses are valid for wagering within 3 days and come with a 40x wagering requirement. One-time for third deposit